ag222 Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", or "you") and ag222 ("ag222", "we", "us", or "our") governing your access to and use of the ag222 online casino and sports betting platform accessible at ag222.io and any associated mobile applications or services.

By registering an account, logging in, making a deposit, placing a bet, or otherwise accessing or using the ag222 platform, you expressly accept and agree to these Terms in full. Your continued use of ag222 following any published revision of these Terms constitutes acceptance of the revised Terms.

These Terms should be read together with ag222's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the binding agreement between you and ag222.

To open and maintain an ag222 account, you must satisfy all of the following eligibility requirements at the time of registration and at all times during which your account remains active:

• You are at least 21 years of age. ag222 does not permit gambling by persons under 21 years old under any circumstances.
• You are acting as an individual on your own behalf and not as an agent or representative of any third party.
• You do not already hold an active or previously suspended ag222 account.
• You are not a resident of a jurisdiction in which online gambling is explicitly prohibited by applicable law.
• You have not been self-excluded or subject to a cooling-off period on ag222 that is currently in force.
• You are not an employee, contractor, director, agent, or close family member of any employee, contractor, director, or agent of ag222 or any of ag222's affiliated business partners or game providers.

You may register only one account on ag222. The registration of multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Where ag222 identifies duplicate accounts, all such accounts will be closed and any bonus winnings will be voided.

When registering, you must provide accurate, current, and complete information. You are obligated to update your account information promptly if any detail changes. ag222 shall not be liable for any loss arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. ag222 will treat all activity carried out under your account credentials as having been authorised by you. If you suspect that your account has been accessed without your authorisation, you must notify ag222 support immediately.

• Account credentials must not be shared, sold, transferred, or otherwise disclosed to third parties.
• ag222 reserves the right to refuse registration without providing reasons.
• You must provide a valid email address and mobile number to receive security and account notifications.
• ag222 may require document-based identity verification (KYC) before activating full account functionality.

ag222 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, bank transfer, and supported cryptocurrency networks. The minimum deposit amount is ৳200. Deposits are credited to your ag222 account balance upon confirmed receipt of funds by ag222's payment processing systems.

Withdrawals are processed to the same payment method used for the corresponding deposit wherever technically possible. The minimum withdrawal amount is ৳500. ag222 aims to process bKash and Nagad withdrawals within same-day business hours, though processing times may vary during periods of high demand or during identity verification reviews.

ag222 does not charge processing fees on deposits or withdrawals made via bKash or Nagad. For other payment methods, any applicable network or processing fees will be disclosed prior to confirmation of the transaction. You acknowledge that your payment provider may impose their own fees independently of ag222.

ag222 reserves the right to request additional documentation before processing any withdrawal, including but not limited to proof of identity, proof of address, and source-of-funds documentation. This is a standard compliance procedure and does not constitute an accusation of wrongdoing.

• All deposits must originate from a payment account registered in your own name.
• ag222 reserves the right to reverse a deposit and return funds to the originating account if fraud or error is suspected.
• Cryptocurrency deposits are subject to a minimum number of network confirmations before crediting.
• ag222 shall not be held liable for delays caused by third-party payment processors, banking holidays, or network congestion.

ag222 offers a range of bonuses and promotional incentives including welcome bonuses, reload bonuses, cashback offers, and tournament prize pools. All bonuses are subject to specific terms, including wagering requirements, minimum odds restrictions, game contribution weightings, maximum bet limits while a bonus is active, and expiry periods. These individual promotion terms are published at the time each offer is made and must be read before claiming.

Unless stated otherwise, bonus funds must be wagered a minimum number of times before any winnings derived from bonus funds can be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the promotion details. Wagering requirements must be met within the validity period of the bonus; any uncompleted wagering will result in forfeiture of the bonus and associated winnings.

• Only one welcome bonus may be claimed per player, household, IP address, or payment method.
• ag222 reserves the right to modify or withdraw any promotion at any time without prior notice.
• Bonuses may not be transferred, sold, or exchanged for cash except where wagering requirements have been fully satisfied.
• Bets placed using bonus funds that are later reversed, cancelled, or voided will not count toward wagering requirements.
• ag222 may void bonus winnings if there is evidence that bonus terms were exploited, abused, or circumvented in any way.
• Players who have requested self-exclusion or a cooling-off period are not eligible to claim bonuses during that period.

All bets placed on the ag222 sportsbook and casino are subject to the specific rules applicable to each sport, event, or game type. These rules are available within the relevant game or sports market section of the platform. In the event of any conflict between these Terms and a specific game or sport rule, the specific rule shall prevail for that game or event.

ag222 reserves the right to void any bet or wager — before or after settlement — in the following circumstances: obvious pricing errors; technical malfunctions affecting the integrity of the outcome; match-fixing or corruption affecting the integrity of a sporting event; or any other circumstance in which ag222 reasonably determines that settlement would be materially unfair.

• Once confirmed, bets may not be cancelled or amended by the player.
• Minimum and maximum stake limits apply per bet and per event, as displayed in the betting interface.
• Live in-play bets are accepted at ag222's discretion and may be suspended at any time during an event.
• Cricket bets (including BPL, IPL, T20 World Cup, and ICC events) are governed by the applicable cricket betting rules published on the ag222 sportsbook page.
• In the event of a postponed or abandoned event, bets will be settled according to the rules for that specific sport.

The following conduct is strictly prohibited on ag222. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of account balance, and where appropriate, referral to relevant authorities:

• Using automated software, bots, scripts, or artificial intelligence to place bets or interact with any part of the platform.
• Collusion with other players to influence the outcome of casino games or sporting events.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any such gain must be reported to ag222 and will be reversed.
• Conducting or facilitating money laundering, fraud, or any other criminal financial activity through the ag222 platform.
• Using the ag222 platform for any commercial purpose without express written authorisation from ag222.
• Providing false, misleading, or fraudulent information during registration or verification.
• Accessing the platform from a jurisdiction where online gambling is prohibited, through the use of VPN, proxy, or similar circumvention tools.
• Harassing, threatening, or abusing ag222 staff or other players through any communication channel.

All content on the ag222 platform — including but not limited to text, graphics, logos, icons, images, game interfaces, software code, and the selection and arrangement of all such content — is the property of ag222 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ag222 platform for your personal, non-commercial entertainment purposes only. You must not copy, reproduce, republish, upload, post, transmit, distribute, or commercially exploit any content from ag222 without prior written consent.

Game content available on ag222 is supplied under licence from third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi, and others. The intellectual property rights in those games remain with their respective owners.

ag222 collects, processes, and stores personal data in accordance with its Privacy Policy, which is published at ag222.io/privacy-policy. By using the ag222 platform, you consent to the collection and processing of your personal data as described in that policy.

ag222 implements technical and organisational security measures — including 256-bit SSL encryption, two-step account verification, and regular security auditing — to protect your personal data against unauthorised access, loss, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, and ag222 cannot warrant the absolute security of information transmitted to or from the platform.

• ag222 does not sell your personal data to third parties for their own marketing purposes.
• Data may be shared with payment processors, fraud prevention services, and regulatory authorities where required by law or contractual necessity.
• You have the right to request access to the personal data ag222 holds about you by contacting [email protected].

ag222 is committed to promoting responsible gaming and to minimising the risk of harm associated with gambling. ag222 provides a suite of responsible gaming tools accessible from within the account dashboard at no cost to the player. These tools include deposit limits (daily, weekly, and monthly), session time limits, reality check notifications, cooling-off periods, and self-exclusion.

Self-exclusion requests are processed within 24 hours of receipt and result in the immediate suspension of the player's ability to log in, deposit, or place bets. Self-exclusion periods cannot be shortened once applied. Players who have self-excluded must not attempt to open a new ag222 account during the exclusion period; any such account will be closed and the balance returned.

ag222 will never target responsible gaming marketing communications at players who have previously self-excluded or who are currently subject to cooling-off restrictions. ag222 cooperates with third-party responsible gaming organisations and may refer players to external support services where appropriate.

To the fullest extent permitted by applicable law, ag222 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the ag222 platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruptions, regardless of whether ag222 has been advised of the possibility of such damages.

ag222's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the total amount deposited by you to your ag222 account in the twelve-month period immediately preceding the event giving rise to the claim.

• ag222 is not liable for failures caused by third-party payment processors, network outages, or force majeure events.
• ag222 is not liable for losses arising from your failure to comply with these Terms or to maintain account security.
• Technical malfunctions that cause incorrect game results will be investigated and where confirmed, affected bets will be voided and stakes returned.

ag222 reserves the right to amend these Terms at any time. When material changes are made, ag222 will publish the updated Terms on this page with a revised effective date and may notify registered players via email or in-account notification. Your continued use of the ag222 platform following publication of amended Terms constitutes your acceptance of the changes.

It is your responsibility to review these Terms periodically. If you do not agree with any amendment, you must cease using the ag222 platform and may request account closure by contacting support.

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through ag222's internal complaints process shall be referred to binding arbitration. The language of arbitration proceedings shall be English.

ag222's internal complaints process is the first point of resolution for all disputes. Players must submit a formal complaint in writing to [email protected] before initiating any external dispute process. ag222 will acknowledge receipt of complaints within 48 hours and will endeavour to resolve all complaints within 14 business days.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the ag222 support team. Support is available 24 hours a day, 7 days a week via live chat from within your account dashboard. For formal written enquiries, you may contact ag222 by email. The email address is displayed below as plain text; it is not a clickable link.

These Terms & Conditions were last reviewed and updated on 1 January 2026. ag222 recommends that players bookmark this page and check periodically for updates.